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Nobilis SRS manages 4 distinct lines of business; independently managed to focus specifically a certain sector of the marketplace. More importantly to provide dedicate hands-on services to our customers who operate in those markets.view more
- 5 Dec-2017
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- 22 Sep-2017
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HOT JOBSat Nobilis SRS
We are looking for a Service Delivery Specialist/Manager to refine service delivery processes for a managed service offering to fit the needs of our partner community in the Japanese Market. The role is critical for establishing consistently high service levels through the creation and implementation of detailed processes and procedures. A successful candidate will create a set of procedures that not only help our partners establish their own services based on our products, but also enabling a high level of end customer engagement and satisfaction. We are looking for someone who has not only delivered services, but has been heavily involved in the creation of processes.
Qualifications and Requirements
- 5-7 years of IT service delivery experience.
- Experience in solution service management and process creation.
- Possesses relevant technical/specialist certifications and all-around technical aptitude for Linux, Windows, and Networking.
- Must have capability to apply advanced technical concepts to practical business problems and produce a solution
- Advanced ability to communicate technical concepts, architectures and designs, program strategies, and tactics clearly
- Advanced presentation and negotiation skills with the ability to establish mutually beneficial program commitments and expectations with customers
- Must have native speaker level of Japanese and advanced level English. Will be working day-to-day with headquarters in English, and with Partners in Japanese. Reading, writing and speaking are required in both languages.
- Should have a strong attention to detail with regards to processes.
Duties and Responsibilities
- Work closely with headquarters to refine service delivery procedures for the Japanese partner market.
- Work closely with local partners to modify procedures as necessary to provide additional efficiency or clarity.
- Work with other countries to help them establish their partner-led service delivery capabilities.
- Be the single point of contact for process updates refinements.
- Create documentation for all established procedures.
- An interest in cyber security, Project management experience, and familiarity with PIMBOK
Nobilis Government Services
This role serves as the Beneficiary Services representative, also known as a Physical Evaluation Board Liaison Office (PEBLO) for the 62nd Medical Squadron at Joint Base Lewis-McChord, Washington.
The PEBLO provides Disability Evaluation System (DES) guidance, data collection, medical coordination, Service member/commander/stakeholder advising, and procedural work related to Medical Evaluation Board (MEB) processing and Temporary Disability Retired List (TDRL) reevaluations.
The company is looking for a multifaceted, service-oriented individual to be an integral part of the Medical Squadron.
Qualifications and Requirements
- Bachelor’s Degree in business management, healthcare management, or similar discipline
- Three years relevant work experience in military Medical Healthcare environment
- Must have knowledge of the TRICARE and DES program policies and reference manuals
LICENSES & CERTIFICATIONS
- Must possess and maintain a current BLS (Basic Life Support) certification
- Must maintain current HIPPA certification
Duties and Responsibilities
The tasks of the PEBLO include but are not limited to the following.
- Shall understand the Medical Evaluation Board/Physical Evaluation Board program elements. Preliminary training will be provided by a trained PEBLO after the start of work
- Shall update local program documentation, i.e. patient handouts, training documents, checklists, operating procedures, etc. when necessary
- Shall honestly monitor the effectiveness and efficiency of the local MEB, LOD, and TDRL programs using the Patient Administration Self-Inspection Checklist, which is maintained by the Health Benefits Division
- Plan and complete necessary MEB process activities from the time of notification of the need to evaluate an active duty member’s fitness for duty until a disposition is made by the Secretary of the Air Force Personnel Council.
- Meet the 80% on-time completion rate for submission of MEB cases to the Physical Evaluation Board (PEB) including, but not limited to, the 10-day referral stage and 35-day MEB stage compliance in the IDES process.
- Use the Disability Counseling Guide for Physical Evaluation Board (PEB) Liaison Officers (PEBLO) provided by the government.
- Understand the Medical Evaluation Board/Physical Evaluation Board program elements, it is required that the individual complete the Air Force Personnel Center’s PEBLO training online or in residence, as available.
- Receive and respond to inquiries from beneficiaries, DoD Components, other agencies, and various interested parties.
- Be responsible for obtaining, assembling, and forwarding all documents and records required by the PEB in a timely manner.
- Coordinate with appropriate points of contact throughout the MHS, the line of the Air Force agencies, (i.e., Military Personnel Flights, Comptroller, Transportation, Aeromedical Evacuation) and the Department of Veterans Affairs (i.e. Veterans Benefits Association [VBA] and Veterans Health a
- Serve as liaison to the Air Reserve Component (ARC) (Guard and Reserve) PEBLOs. The CP shall train and educate Reserve Medical Units (RMU) personnel on current policies and processes.
- Coordinate and submit waivers for TDYs, deployments, and PCSs with Major Commands (MAJCOM) and Combatant Commands (COCOM) on personnel who have Assignment Limitation Code (ALC) stratifications.
- Extract, maintain, and analyze statistical data from internal sources and various disability evaluation system sources.
- With 95% accuracy, complete all documentation of care provided in the MTF computer programs (i.e. CHCS, AHLTA, VTA, ASIMS, MHS Genesis, and internally/locally developed MEB tracking tools) for which training is provided within 14 days.
Location: U.S. Air Force Base, South Korea
The Clinical Psychologist shall provide services in conjunction with other providers to include; physicians, nurse practitioners, physician assistants, registered and licensed practical nurses, and other support personnel. The scope of services provided in military treatment facilities cover the same range of services as those that are provided in civilian treatment facilities of similar size and scope of services.
Clinical Psychologist shall have at least two (2) years’ experience as a clinical psychologist within the last five (5) years.
An APA accredited internship/residency in professional psychology or an internship/residency acceptable to the Office of the Surgeon General, U.S. Air Force.
Doctor of Philosophy (Ph.D.) degree in clinical or counseling psychology from an APA accredited program or a program acceptable to the Office of the Surgeon General, U.S. Air Force
A valid and unrestricted license to practice psychology in any one of the fifty United States or U.S. territories.
A current and valid American Heart Association Basic Life Support (BLS) Course C or the American Red Cross CPR/BLS course
Must be able to read, speak, listen to, and write English.
Location: San Jose, Tinian, Commonwealth of Northern Mariana Islands, USA
Salary: ~ up to $30,246.00 per year
Must have successfully graduated from an accredited national, state or military equivalent school for Vocational Nursing or equivalent.
Must possess a valid/current and unencumbered licensed to practice as an LPN/LVN by a U.S. State board of nursing.
- Must have a valid AHA or Red Cross BLS
- Must comply with annual review boards and classes.
- Must be able to demonstrate current knowledge of the legal and ethical standards of nursing practice and patient care.
- Communicate openly and effectively with members of the health care team, professionals, patients and family members.
- Ability to work with people from culturally and linguistically diverse backgrounds.
- Provide basic nursing care with minimal supervision.
- Work as part of a healthcare team to assess patient needs, plan and modify care, and implement intervention or assist in the preparation of the Nursing Care Plan.
- Be responsible for the total nursing care for assigned patients with the exception of starting and giving intravenous (IV) therapy.
- Discontinues IV therapy per physician’s order.
- Record all medications and treatments given to the patients on patient’s medical record.
- Observe and report any adverse signs and symptoms or any changes in patient’s condition to the Head Nurse or Unit Manager.
- Set up treatment trays, prepares instruments and other equipment as needed. Assist physicians and other nurses with treatments, dressings, and tests.
- Responsible for preparation and maintenance of patient’s clinical records. Report all occurrences of incidents happened during shift to Head Nurse or Unit Manager.
- Assist with the admission and discharge of assigned patients.
- Answer patients’ calls and determine how to assist them.
- Supervise nurse aides or assistants.
- Participate in QA and CPQI programs.
- Maintain and cleans unit in cooperation with Head Nurse or Unit Manager.
- Perform other related duties or tasks as directed by the Head Nurse or Unit Manager.